This site is intended for health professionals only
Tuesday 25 October 2016 Instagram
Share |

NMC says sorry for failing 'at every level'

NMC says sorry for failing 'at every level'


The Nursing and Midwifery Council (NMC) is failing on “every level and in every system”, a review has found.

Much of the blame has been placed at the door of the regulator’s leaders.

Following a review into the NMC, which began in January 2012, the Council for Healthcare Regulatory Excellence (CHRE) has today (3 July) published its final report.

The body added poor financial stewardship, a passive, hierarchal culture of ‘resigned resilience’ and problems with the organisation’s management and business systems to the growing list of weaknesses within the NMC.

This follows on from the weaknesses identified in the CHRE’s interim report in April 2012. They were: governance, leadership, decision-making and operational management.

“Our interim and final reports highlight serious deficiencies in a number of key areas,” said the report.

“Chief among its deficiencies are poor planning, an absence of clear decision making processes, unreliable management information, and a collective failure to link activity with cost.”

The CHRE also criticised the NMC for its failure to address its shortfalls in its performance in fitness to practice proceedings.

It urged the regulator to invest more funds into the FtP process to allow a more “streamlined” approach to delivery.

Trade union Unite’s lead professional officer has claimed the “hard-hitting” report should provide a “serious wake-up call” for the organisation.

"The CHRE report is a searing indictment that highlights a dysfunctional organisation which appears not to be fit for purpose in regulating the nursing professions and ensuring that the public has confidence in the regulatory framework,” said Unite’s Obi Amadi.

Chief Executive and General Secretary of the Royal College of Nursing (RCN) described the CHRE’s findings as “concerning” and said many nurses have been losing faith in the NMC for “quite some time”.

Acting Chief Executive and Registrar of the NMC Jackie Smith apologised for the “substantial failings” highlighted by the review.

“The strategic review report and annual performance review report together make difficult reading for the NMC,” she said.

“They highlight substantial failings in the delivery of our regulatory functions and in the management of our organisation. We recognise the failings that CHRE have set out in their reports, and we are sorry. It is clear that the NMC has not delivered effective and efficient regulation, and we are committed to putting that right.”

The CHRE said it was “encouraged” by the NMC’s efforts to “refocus” it work following its interim review and admitted there is potential for turning the organisation around, providing a “clear sighted” council, chair and chief executive are appointed.


This report is hardly new to the many nurses who have suspected for a long time that our hard earned cash is simply paying for incompetent and overpaid staff with very little ability to manage the organisation properly.
The only stick it has weilded is against the innocent who are forced to pay for its existence. Its an absolute disgrace.
Now there is much hand wringing and burblings of shallow apologies, and promises to "reorganise ...and refocus..".
The next step? Ha! Us poorly paid nurses and midwives will have to stump up yet more money every year for the privilege of living in fear of these incompetent bullies.

This is disgusting when the NMC plan to increase fees for all Registered nurses to £120 during the present economic climate. They should sort their house out and until that time, leave fees unchanged and give us value for money. (Don't forget to sign the on-line petition regarding fee increases)

Ads by Google

You are leaving

You are currently leaving the Nursing in Practice site. Are you sure you want to proceed?