Diane Singleton from Liverpool was a multiple winner at last year’s GP Awards, winning the 'Nurse of the Year' award and 'Clinical Team of the Year Award' for a community health project – called the Liveability Service – she designed and led herself. The service focuses on maintaining older people's health and independence through early targeted prevention.
What inspired you to become a nurse?
I have only ever wanted to be a nurse and have never wanted to do anything different. At 8 or 9 I began work with St John’s Ambulance and with them until I started my nursing career.
How do you start your day every morning?
I go into the office and check emails. I catch up with colleagues during our daily morning meetings before we then split off to visit different sites.
How do you relax and unwind after a day’s work?
As well as going to the gym, I enjoy cake making. I generally make cakes for any of my patients or colleagues’ birthdays, which keeps me quite busy!
Do you think the administration burden on nurses is excessive?
The administration burden has always been the same for as long as I can remember as we are a small team and provide a unique service. Administration work is a part of our roles and is a big part of our working life. It is always good to have someone in to help take over the admin work but that help is usually short-lived.
Do you get enough face-to-face time with patients?
Yes and no. We do have a lot of clerical work we have to do but we just have to try and balance it.
Where do you see yourself in five years time?
I would like to see the service I have created rolled out across the city of Liverpool as it is only located within the south area at the moment.
Do you think nursing is a more or less respected profession than it was in the past?
I think nursing can be taken for granted now, much more so than in the past. Sometimes the good old days where nurses were more respected were the better days.
What is the most challenging part of your day?
Trying to change the mindset of other healthcare professionals on the subject of prevention. The practice of keeping people in the home for as long as possible is only happening in small pockets as there is very little investment out there.
What do you most enjoy about your job?
When my patients tell me how much they have improved. We are inundated with letters telling us how our service has improved many people’s quality of life and it is a great feeling.
Are you surprised by how much you get done in a day?
Yes sometimes. We are a small team so we have a good work ethic. Our army of volunteers (all former service users) also play their part and are a great source of help.
Want to nominate someone to be Nursing in Practice's Nurse of the Week? Email me now at firstname.lastname@example.org
The Nursing in Practice's Nurse of the Week is run as part of NiP's RESPECT campaign to raise the profile of primary and community nurses.
Louise Naughton is a writer and journalist specialising in healthcare.
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