Want to improve patient access? Then empower the nursing role
Marilyn Eveleigh Consultant Editor
In primary care, in a primary care trust near you, is a primary care access facilitator. Perhaps they have visited the practice you work with? They consider the way practices are organised and make suggestions to enable patient access to a primary healthcare professional within 24 hours, and access to a doctor within 48 hours. Figures are reported back to the Department of Health every month – they are the primary care equivalent of hospital waiting list targets!