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Community services initiative launched

A new management programme, Productive Community Services, developed by the NHS Institute for Innovation and Improvement in collaboration with the NHS, is set to transform the provision of community services by helping NHS staff release more time for patient care.

Early results from NHS sites piloting Productive Community Services show that implementation can lead to an increase in patient-facing time from 21 to 35%. This additional time provides the opportunity to care for more people with complex conditions in their own home.

Helen Bevan, chief of service transformation at the NHS Institute said: "Better care in the community means more people being looked after within the comfort of their homes for a longer period of time. In the long term, this will have a huge impact on the number of hospital admissions with fewer people needing to be admitted, which in turn will lead to significant cost savings for the NHS."

Productive Community Services will be launched at a joint event with the Department of Health (DH), The Challenge for Community Services, on Monday 19 October 2009. The programme has been developed in collaboration with frontline NHS teams and is endorsed by the DH's Transforming Community Services (TCS) initiative.

Key speakers at the event will include the NHS Institute's Helen Bevan and Jim Easton, national director for improvement and efficiency, DH.

With an increasingly ageing population, the number of patients who are elderly disabled or living with a long term condition is set to grow. Productive Community Services is an initiative which will assist with management of care at home.
Productive Community Services can help the 100,000 NHS staff working in community services deliver quality and productivity at the same time. The programme will enable them to develop team working and leadership skills, to devise a systematic and tailored approach to the way they work, and to release more time to care for some of the most vulnerable people in society.

NHS Institute for Innovation and Improvement