The GP Awards 2025 shortlist: Dr Jennifer Loke, nurse consultant, Park View Surgery

Dr Jennifer Loke outlines recent highlights in her work as a practice director and senior nurse consultant. This is the second article meeting those in the the Nursing Award shortlist, ahead of this year’s General Practice Awards ceremony taking place on 5 December at the Novotel London West in Hammersmith.

Dr Jennifer Loke has transformed Park View Surgery in the East Riding of Yorkshire from a practice facing significant challenges to a thriving one. As nurse consultant, her innovations in service delivery and commitment to health equity have reshaped how the practice operates.

‘The hard work and achievements actually span across several areas,’ she explains.

‘My work has included improving nursing practice, service development, general quality improvement, leadership and strategic influence at both ICB and PCN level, and addressing quality and safety issues.

‘I’ve also been involved in education, mentorship, training, and research.’

Related Article: The GP Awards 2025 shortlist: Newton and Haydock PCN Frailty Team

As Dr Loke acknowledges herself: ‘It’s been a broad and demanding remit.’

Joint consultations is a new model that brings staff together to deliver longer, more holistic appointments

One of her most impactful achievements has been the introduction of joint consultations (JCs) – a new model that brings staff together to deliver longer, more holistic appointments.

Recognising that poor health literacy can be a significant barrier to effective care, Dr Loke focused particularly on older patients and those from ethnic minority backgrounds – groups requiring tailored support to develop self-caring behaviours and reduce reliance on pharmaceutical interventions.

The approach has improved both access and outcomes. JCs led to a 43% drop in patient-initiated phone calls and a 55% reduction in emergency attendances for patients aged 70 and over. The model has since been adopted elsewhere in the PCN and by Humber NHS Foundation Trust.

Under Dr Loke’s leadership, the practice has also made strides in cardiovascular disease prevention and safe antibiotic prescribing.

Looking back at the progress, she pinpoints cultural change as her biggest challenge. ‘Shifting the mindset of staff, patients – everyone, really – was incredibly tough. But it was also very rewarding.’

Dr Loke also continues to work part-time in academia – a dual role that was recognised when she was awarded the title of Queen’s Nurse in 2022, which she highlights as her proudest achievement.

Related Article: Nursing shortlist announced for the General Practice Awards 

A role model who combines advanced practice with hands-on care

Colleagues describe her as a role model who combines advanced practice with hands-on care.

One administrator said: ‘Jennifer introduced the joint consultation model, which seemed labour-intensive at the start, but we benefited from it a lot… Thanks to Jennifer’s great leadership – she deserves to win this nursing award!’

Reflecting on the shortlisting, Dr Loke said: ‘Winning this award would validate the work I’ve done across the four pillars of advanced practice: clinical practice, education, research, and leadership.

‘To be recognised like this would be both humbling and incredibly motivating, not just for me, but for others who see it – especially younger nurses or those entering the profession, who might now believe that primary care nursing can really achieve this level of impact.’

Related Article: Why we need a strong nursing voice in primary care

Read more about the General Practice Awards 2025

This is one of 7 nurses or nursing teams shortlisted at the General Practice Awards. The winners will be revealed at the awards ceremony on Friday 5 December at the Novotel London West. If you’d like to be there on the night you can find out more here and book tickets here.